FAQs
1. Member Compass
Member Compass is an area tailored to your experience and engagement. From here, you can view, print, and pay invoices, update your profile, manage events, and more.
Member Compass provides NSCP members with a central portal to view membership details, access invoices, review event registrations, and update profile and login settings.
Follow the steps below to log in and manage your portal:
- Select Login and enter your email address and password.
- First-time logging in or forgot your password? Select “Password Reset” to create or reset your password.
- You will typically be directed to your Member Compass after logging in. If you are not automatically redirected, select the dropdown arrow next to your name and choose “Member Compass.”
- Use the available options to:
- Select and pay any open invoices by selecting “Pay Balance.”
- Review past paid invoices by selecting "Account History."
- Review event registrations by selecting "My Events."
- Update your login credentials by selecting "Login & Password."
- Update your profile information by selecting "Profile."
- Select "Save" after making any changes.
- Select "Dashboard" to return to your Member Compass home page.
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- Select Login and enter your email address and password.
- First-time logging in or forgot your password? Select “Password Reset” to create or reset your password.
- If you are not automatically redirected to Member Compass, select the dropdown arrow next to your name and choose "Member Compass," then select "Profile."
- Update your email address.
- Select the "Login & Password" tab to update the email address associated with your NSCP login and password reset requests.
- Select the "Profile" tab to update the primary email address NSCP uses to send communications.
- Update your contact information.
- This may include your name, phone number, company, title, address, and other applicable details. Please note the following distinctions between your billing and shipping addresses:
- Billing Address: This address should be the address to which we send mail such as an invoice or sales receipt. It's also the place we would send a thank you note or perhaps a greeting card.
- Shipping Address: This address is where you are personally physically located, rather than firm location.
- Add or update your profile photo.
- Scroll to the "Headshot/Photo" section and select "Upload File."
- Adjust your photo using the cropping tool and select "Set Crop" when finished.
- Update your professional bio.
- Use the "Professional Bio" section to share your background and experience.
- Adjust your privacy settings.
- Select the desired options to control which profile information is visible to others.
- Select "Save" to apply your updates.
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How do I renew my expired membership?
Follow the steps below to renew your expired NSCP membership through the Member Compass portal.
- Select Login and enter your email address and password.
- First-time logging in or forgot your password? Select “Password Reset” to create or reset your password.
- If you are not automatically redirected, select the dropdown arrow next to your name and choose "Member Compass."
- Select "Renew Now" and follow the prompts to complete your membership renewal.
Once completed, your membership will be renewed, and your access to member benefits will be restored. You can also choose to enroll in autopayment to help prevent your membership from expiring in the future.
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How do I renew my membership before it expires?
Learn how to access your upcoming NSCP membership renewal order and complete payment before your membership expires.
- Select Login and enter your email address and password.
- First-time logging in or forgot your password? Select “Password Reset” to create or reset your password.
- If you are not automatically redirected, select the dropdown arrow next to your name and choose “Member Compass.”
- Select your outstanding invoice notification to access your upcoming membership renewal order.
- From here, you can view your open and past orders. For an open order, select “Pay” to submit payment or “View and Print” to view or print the order details.
- If you select “Pay,” enter the required payment information and select “Pay Invoice Now” to complete your payment.
Note: You will receive a renewal notification email in advance of your membership expiration date. You can also complete your renewal directly from this email by selecting “Pay Invoice Now” and following the prompts.
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How do I view and pay an invoice?
Member Compass allows NSCP members to view and pay outstanding invoices through their portal. Invoices may include membership dues, event registrations, or other NSCP-related charges.
Follow the steps below to view and pay an invoice:
- Select Login and enter your email address and password.
- First-time logging in or forgot your password? Select “Password Reset” to create or reset your password.
- If you are not automatically redirected, select the dropdown arrow next to your name and choose "Member Compass."
- Select "Pay Balance" to view and pay your open invoice(s).
- Follow the prompts to complete your payment.
Remember: You can view your complete payment history at any time by selecting “Account History” in Member Compass.
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2. Member Center
Member Center is your hub for accessing NSCP member benefits, resources, communities, events, and other member opportunities.
NSCP Forums provide members with opportunities to connect, participate in discussions, and engage with other compliance professionals.
Follow the steps below to join a forum:
- Select Login and enter your email address and password.
- First-time logging in or forgot your password? Select “Password Reset” to create or reset your password.
- Select the dropdown arrow next to "Forums" and choose "All Forums."
- Browse the available forums and select "Join" next to the forum you would like to participate in.
- If you would like to review a forum before joining, select the forum title to open the forum page, then select "Join Community."
- Select your preferred notification frequency for forum updates. You can update your notification preferences at any time through your Member Center profile under "My Account."
- Select "Yes, join the community" to confirm your membership in the forum.
- Select "Yes, navigate to the community" to access the forum or select "Close" to continue browsing available forums.
If you wish to view all forums you have joined, select the dropdown arrow next to "Forums" and select "My Forums."
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NSCP members can use discussion forums to share information, ask questions, and engage with other members.
Follow the steps below to create a new discussion post:
- Select Login and enter your email address and password.
- First-time logging in or forgot your password? Select “Password Reset” to create or reset your password.
- Navigate to the "Member Center."
- Select "Browse" and choose "Discussion Posts."
- Select "Post New Message."
- Choose the appropriate community from the "Select Community" dropdown menu.
- Enter a subject for your discussion.
- Enter your discussion content in the text box.
- Select one of the following options:
- "Post" to publish your discussion immediately.
- "Schedule" to publish your discussion at a later time.
- "Save as Draft" to save your progress and return to it later.
- "Cancel" to discard your discussion without posting.
Before posting your discussion, please review the NSCP Etiquette Guidelines to help ensure a respectful and productive conversation.
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How do I view agendas and download meeting details?
NSCP members can access forum documents, including meeting agendas, through the Member Center. Follow the steps below to locate and download a forum agenda.
- Select Login and enter your email address and password.
- First-time logging in or forgot your password? Select “Password Reset” to create or reset your password.
- Select "Forums" and choose "My Forums."
- Browse your joined forums and select the forum you would like to review.
- Select "Library" to access available forum documents.
- Browse the available entries and select the agenda you need.
- Select "Download" to download the agenda file.
- Open your Downloads folder and select the downloaded agenda to review.
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How do I navigate the Resource Library?
The NSCP Resource Library provides members with access to compliance tools, templates, NSCP Currents articles, webinar recordings, and other valuable resources.
Follow the steps below to navigate the Resource Library:
1. Select Login and enter your email address and password.
- First-time logging in or forgot your password? Select “Password Reset” to create or reset your password.
2. Select "Resource Library".
3. On the left-hand side of the page, browse the available resource folders.
4. If a folder appears to be empty, select the "+" icon next to the main folder to expand it and display any available subfolders.
5. Select a subfolder to view its contents.
6. If you do not find what you are looking for, use the search bar within the Resource Library to search the entire Member Center by keyword.
7. After searching, refine your results by selecting a "Resource Type" from the filters on the right-hand side of the page.
8. To filter resources by forum or working group, select "Community", then choose the desired forum or working group from the list.
9. To further refine your results by date, select "Created", then choose the desired timeframe.
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3. Events & Education
NSCP members can view upcoming events through their member portal. Follow the steps below to browse available events and find the information you need.
- Select Login and enter your email address and password.
- First-time logging in or forgot your password? Select “Password Reset” to create or reset your password.
- Select "Events" to view available events.
- Use the search bar to quickly locate a specific event.
- Use the category dropdown menu to filter events by category.
- Select "Calendar" to view scheduled events in a calendar format.
- Check for additional pages of events and select "Next" if available.
- Select "View Past Events" to review previously held events.
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NSCP members can register for upcoming events through the Member Center. Follow the steps below to complete your event registration.
- Select Login and enter your email address and password.
- First-time logging in or forgot your password? Select “Password Reset” to create or reset your password.
- Select "Events" to view available events.
- Select the event you would like to register for, then select "Register Now."
- Confirm the number of registrants and select "Continue."
- Complete the required registrant information fields as prompted.
- Select "Continue" to proceed.
- Enter the email addresses that should receive the registration confirmation.
- Select "Complete Registration" to finalize your registration.
- Optionally, select "Add to Calendar" to save the event to your calendar.
A reminder email with the link to join the event will be sent on the day of the event.
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Still need help? Email info@nscp.org or call 860-672-0843